Your orders, if in stock, will be shipped within 3 business days (Monday-Friday) after receiving bank approval; if not in stock, it will be delivered to the cargo within 5-7 business days (Monday-Friday) after bank approval.
Depending on the distance of the delivery address to the cargo branch, the shipping company will deliver your order to you within 1-3 days. Delivery times for custom-made products may vary depending on the manufacturing time. The delivery information and times for such products are specified on the product pages. In case of any issues on our part, you will be notified based on your membership information. Therefore, it is important for your membership information to be complete and accurate.
Delivery will not be made on holidays and feast days. All the products you choose will be delivered to you with the Sulis Gold guarantee by the contracted shipping companies. The products you purchase will be notified to you via a confirmation email. In the event that any of the selected products are not available in stock, an email regarding the issue will be sent to you, and the date when the product will first be in stock will be communicated.
www.sulisgold.com is an online shopping site that allows multiple users to shop at the same time. Although rare, it is possible for a consumer to purchase the same product, and if the product is out of stock, after making the payment online, there is a waiting period of at least 4 (four) and at most 30 (thirty) days. If the product cannot be delivered to the consumer within this period, the payment made will be refunded.
